Refund & Cancellation Policy | Web Executer

At Web Executer, we are committed to delivering high-quality digital marketing and development services to all our clients. However, we also understand that unforeseen circumstances may arise, and in such cases, we offer a fair and transparent Refund & Cancellation Policy to ensure a seamless experience for our clients.

Last Updated: July 5, 2025

Refund Policy

We do offer refunds, but they are subject to a case-by-case evaluation. Refund decisions are made after mutual discussion with the client and based on the scope, progress, and type of the project.

🔹 When is a refund applicable?

  • A refund may be granted after a discussion between both parties and when both the client and Web Executer mutually agree.

  • Refund is considered only when a valid reason is provided and adequate proof (emails, invoices, etc.) is submitted.

Refund Timeframe

  • Once agreed upon, refunds are usually processed instantly or within 7 business days.
  • The exact time depends on the nature of the project and communication clarity.

Refund Type

  • Full or partial refund may be issued, depending on the stage of project completion and discussion outcome.

  • The refund amount will be clearly communicated to the client before processing.

Refund Method

  • Refunds are typically processed via UPI or direct bank transfer, depending on the client’s preference and availability of valid account details.

❌ Cancellation Policy

We respect our clients’ decisions and provide the flexibility to cancel services if required.

Cancellation Terms:

  • Services can be canceled anytime, depending on the client’s need.
  • No cancellation charges are applied unless otherwise discussed beforehand.
  • We do not have auto-renewal by default, but if applicable, it can be canceled easily on request.

Processing Time

  • Refunds and cancellations are generally processed within 3–7 working days after approval.

  • Processing timelines may vary depending on the banking partner or payment gateway used.

Contact for Refund or Cancellation Requests

For any refund or cancellation requests, please reach out to us via:

    • Email: seo@webexecuter.com

    • Phone: +91 73511 53912

    • Address:
      Web Executer
      Sector 78, Mouli Rd, near Fashionista,
      Sohana, Sahibzada Ajit Singh Nagar, Punjab 140308, India

    (Please note: This address and contact number are temporary and may be updated in the future.)

Verification Requirements

Before initiating a refund or cancellation, we require:

  • Valid proof of service request (email, invoice, payment screenshot, etc.)

  • Client identity verification to avoid fraud or misuse

Refunds will not be entertained in the case of:

  • Unethical or manipulative behavior
  • Misuse of services
  • False claims

Important Disclaimer

Due to the nature of digital marketing and web development services, results may vary based on industry, competition, and platform updates. Therefore, refunds will only be considered under valid conditions and after mutual agreement

Final Note

We prioritize customer satisfaction and long-term relationships. Every refund or cancellation request is handled with professionalism and transparency. At Web Executer, we believe in trust, clarity, and ethical business practices.

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